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Frequently Asked Questions

Valid Credit Cards (MasterCard), Western Union are acceptable. We offer a certain amount discount only for Western Union payment users. Please inform us of your form of payment. But payment by cash, cheque, money orders, government subsidized program card, gift card, personal check or store charge account is unavailable.

Yes. We guarantee that every transaction you make on this website will be 100% safe. This means you pay nothing if any unauthorized charges are made to your credit card as a result of shopping in this website.

You may need to go back and place an order once again, or you may need to ask your credit card company to verify that your card is in good standing.

If you come across this problem, please try following steps: 1st, Please clear the cookies, restart the browser, turn off firewall and then try again. 2nd, if the problem persists, please change another computer or another internet browser, such as Firefox, and then try again. Or you can try to login after several hours. 3rd, if the above steps don’t figure out your problem, you can either send us emails or contact our live-support directly.

You have the right to return and exchange the product purchased from our website within 14 days upon the day you receive it in the original, undamaged packaging condition and in an unused condition, please click the Return and Exchange Policy for more detailed information on our website.



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